Case study
Say When Leather Co.
A catalog and gallery site for a maker whose sales channel is a conversation — deliberately built without a shopping cart.
- Service
- Website Design
- Sector
- Handmade Goods
- Location
- Made to order
The work
What was built
Made to order · Ships only · Pilot discount offered
Not every business should have a shopping cart. Say When Leather makes reversible pilot belts, kit bags, purses and tack to order, with custom commissions as a core part of the business — which means the sale starts with a conversation about specification, not a checkout button. The site is built as a gallery and catalog that drives enquiries by email and message, with recent work and testimonials doing the persuading. Choosing not to build e-commerce was the correct decision here, not a limitation.
- Gallery-led presentation of handmade leather goods
- Product range covering reversible pilot belts, pilot kit bags, purses and tack
- Custom commission enquiry path
- Recent work portfolio and client testimonials
- Enquiry by email and Facebook rather than checkout
More work